Our 100% Happiness Guarantee

Buying our products for your everyday needs should be simple and fun, not a chore to avoid. We offer a 100% happiness guarantee to all of our customers so you can try Green N Pack with confidence. So give us a try, and always get the good stuff!

  • To give peace of mind, we offer 60 days NO QUESTIONS ASKED MONEY BACK GUARANTEE for ordered placed directly on our website . 

  • We'll be easy to reach via email, or on our website contact form anytime. You'll always hear back from us within 24 hours, and always much, much faster than that.

 

RETURNS

Returns are on us! We understand (however unlikely) that sometimes a product might not be what you expected, that's why all returns to us ship free via UPS. This allows both you and us to easily track your returned item(s). However, please remember, unused items must be returned to us within 60 days from the original date of purchase. Once we've received your item, we will process the refund for the product received (not including shipping and handling) using your original payment method.

 

EXCHANGES

If you would like to exchange an item, return the unused purchased product to us. In the meantime, you can immediately place another order for the item you want, or you can wait until we receive the returned item and credit your account. 

DAMAGED PRODUCTS

If you receive damaged or incorrect items, please create a case online and we will arrange a replacement within 48 hours. What we need is a photo and description of the damaged conditions. if we have additional stock of the returned item, we will exchange for the same item. if we no longer have stock of the returned item, we reserve the right, in our sole discretion, to provide you with a similar replacement item, of our choosing, of equal or higher value. If we accidentally sent you the wrong items, you must notify us within 14 days of receiving the order to be eligible for an exchange.

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© Green N Pack LLC PO BOX 5050 Diamond  Bar CA 91765  All Rights Reserved.

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